On April 23, 2026, i placed and paid for 1 - Tennant V-can-12 vacuum and 1 package of vacuum filters to fit the vacuum. On May 1, 2026, I called for a tracking update and was informed the vacuum would ship out shortly but the vacuum filters were back ordered. I called again today 5-20-2026 to follow up on the back ordered filters and was told that i had received both orders at the same time. So, to date i have a vacuum with no filters! At this point i feel very frustrated with the service of SweepScrub and cannot give them anything more than a 1 star rating for order SS-154296. I will not order again and would not recommend them to a friend!
Free shipping on orders over $99 applies to parts only in the lower 48 states. Some restrictions apply for equipment. Equipment cannot be shipped via traditional small package carriers such as UPS, FedEx or USPS. Equipment requires shipping on a pallet or dedicated flatbed carrier. This type of freight is more complicated and expensive than small package deliveries for many reasons. For example, there are a list of accessorial charges that must be taken into consideration such as Lift Gate to ground level, Residential Delivery, Inside Delivery, Hotel/Apartment, School, Military Base, Shopping Mall etc.. For us to provide you with the best freight quote, we must discuss your specific delivery needs. Then we can search for the safest, lowest cost delivery solution. Please call if you have any questions.